Some of the questions we receive from our customers are
answered below. If you have other questions or would like
more information about medication we offer, please contact
us through our online easy to us contact form or call our
Customer Service Representatives at 1-866-963-6337. Customer
Service Representatives are available Monday through Friday
9:00 AM to 5:30 PM Eastern Time
Order-Rx.com is a third party owned website that researches
reliable internet U.S. Pharmacy Networks and links you the
customer to this innovative service. Order-Rx.com does not
directly sell or distribute prescription medications. All
medications offered through this website are through Millenium
Pharmaceuticals, LLC in accordance with State and Federal
Laws. This site does not offer or link to any controlled substances.
No! If you receive an email from anyone claiming to be Order-Rx.com,
please contact us immediately as we do not send out emails
of any kind. If you contact us directly we will respond to
your questions and will be happy to aid you in any questions
you may have about our service or our website. If you are
an existing customer Millenium Pharmaceuticals, LLC. will
send you a refill notification reminder when you are eligible
for a refill, these are the only emails relating to Order-Rx.com
you should be receiving.
Choose the medication you would like to order, then click
on the Order Button. When you click an Order Button, you will
be taken to the recommended Pharmacy Network Order-rx.com
currently links to. You will answer an online medical questionnaire
to provide information relevant to your medical condition.
At this point, you will submit your order for processing.
A U.S. licensed physician will review the information you
have submitted and either approve or decline your request.
If approved, the physician will write the prescription and
send it to the pharmacy where it will be filled and shipped
to you via Fed Ex priority overnight. Your prescription will
include information explaining the usage, dose, and precautionary
information for your medication. You will also receive contact
information for the pharmacist in case you have any questions
after you receive your medication.
The current Pharmacy network offered through Order-Rx.com
accepts Visa, Discover, E-Checks, Money Orders and Checks
as form of payment. Order-Rx.com is a third party owned website
and is not the direct Pharmacy. Furthermore Order-Rx.com,
does not directly charge you for the medication ordered. All
credit cards are charged by Millenium Pharmaceuticals, LLC.
Order-Rx.com is dedicated to customer privacy and security.
All information furnished is legally protected under doctor-patient
privilege laws.
Online consultations are a new concept in health care that
utilize the Internet to improve patient access to physician
care. The patient does not receive a traditional physical
exam by the physician, but rather completes an online questionnaire
and communicates with the physician using our secure online
communication tool. Although online consultations will never
take the place of traditional medicine, they do provide a
means for patients to receive treatment for a limited number
of conditions that, in certain circumstances, may not require
a physical exam.
Millenium Pharmaceuticals, LLC is committed to meeting and
exceeding current regulations. Millenium Pharmaceuticals,
LLC only utilizes U.S. licensed physicians that practice in
the U.S. All Pharmacies on this network are licensed to ship
medication to the states listed on the order form and employ
licensed U.S. Pharmacists to provide you with the highest
standards of pharmaceutical care. All medication is obtained
from legitimate pharmaceutical wholesalers, so you rest assured
you are receiving the same medication as you would at your
neighborhood pharmacy.
Shipping
Once the pharmacy has received your prescription, it will
be filled and shipped by FedEx or UPS based on the shipping
preference of your choice.
Shipping options for the continental U.S.A. are as follows:
FedEx:
Standard Two-Day - $14.00
Standard Overnight - $18.00
Priority Overnight - $24.00
Saturday Shipping - $39.00
Alaska, Hawaii and U.S. territories are shipped at $31.00.
We will notify you if there is a problem with your order
and you will receive a confirmation email when the pharmacy
ships your medication.
We are unable to ship orders to P.O. Boxes at this time.
We must have an adult signature at time of delivery.
We do not process prescription orders on the weekend.
Cancellation Policy
Once your order has been reviewed by a Physician your order
can not be cancelled. To request a cancellation please call
our Customer Service at 1-866-963-6337
We are unable to accept returned prescription medications
due to Federal Law.
We are committed to offering outstanding quality and service
and we are here to serve you Monday through Friday 9:00 AM
to 5:30 PM Eastern Time. If you are unhappy with our service,
please CONTACT US and let us know
the problem. We respond to ALL complaints in a timely manner.
I still have a question! |
